More and more, those with positions of authority and power are withholding selective communication from their people in order to maintain control of the environment and the narrative. When Leaders don't communicate, they should stop wondering why no one trusts them.
The workplace has changed forever. The days of the charismatic, 'hero' type leader are over. Leaders in a Post COVID environment must evolve into thought leaders, willing to allocate time to people and activities that will impact them personally and professionally.
I talk with more and more current and aspiring leaders weekly, struggling to realize their capacity because of too many of their direct reports operating in command and control mode because of COVID. Operating in crisis never helps anyone survive the crisis, especially when Servant Leadership is subordinated.
My greatest fear is that the dictatorial and autocratic leadership style now in charge will ripple downhill to the rest of the country. Instead of self-serving leaders who marginalize, neutralize and muzzle potential leaders and their capacity, we need more servant leaders who encourage, lift up and serve those under their influence.
I've said often that one size fits all leadership fits no one. Now, more than ever, with the Political turmoil and the influence of COVID, knowing your people is more critical than ever. To do that, you have to know yourself first.
At the end of every year, the first question my mentor, Sam Walton, would ask the entire leadership group was What can we give back to the Associates next year? He never stopped talking about what we could do to appreciate them and make them feel valued. I can't remember the last time anyone asked me a similar question, but I can tell you about the last few times I've been asked how operational processes could be improved.